In Your Words
FAQ
24 answers, grouped. Tap a question to open it. Anything about someone’s health, results, supplements or protocol goes to Dr Dan.
The Programs
What is the difference between the four programs?
Decode is self guided: the DNA test, your own blood test read in the app, and Dr Dan's course. Blueprint is the full five-test picture, once, with one consult with Dr Dan and the plan handed to you to run yourself. Elite is twelve months with the team behind you. VIP is done for you with Dr Dan directly, and it is by application.
Which one should I start with?
If you want the full picture and a plan you can run, Blueprint. If you want to see your numbers and learn first, Decode. If you know you want a year with the team, Elite. We will work it out together on the call, and nothing you pay on Decode is lost if you step up later.
Is Blueprint a coaching program?
No. It is a one-time diagnostic with a plan. You get the five tests, one consult with Dr Dan, the four deliverables in the App, and seven days of email support. Then you run it yourself.
What do I actually get in Elite?
Twelve months. Testing through the year, three live group coaching calls a week that are all recorded, a monthly dietitian call, Dr Dan every two months, a quarterly strength and conditioning consult, weekly metric monitoring, priority WhatsApp to the clinical team, unlimited protocol revisions, an Oura Ring with a year's membership, two workshop tickets, and the community from the day you sign.
What is VIP and how do I get in?
VIP is done for you. Around 24 one-to-one calls with Dr Dan across the year, private WhatsApp to him, a weekly dashboard review, every test arranged for you, supplements delivered at cost. There are five places a year and it is by application. I will send you the application and Dr Dan speaks with every applicant himself.
Testing
What tests are included?
Blueprint, Elite and VIP all include Blood with iMedical, Stool with NutriPATH, DNA with NutriPATH myDNA, DEXA and VO2 Max, with every lab fee covered. Elite and VIP add the retests through the year. Decode includes the DNA test, and you buy your own blood test.
Do I have to come to you for the testing?
No. The blood draw is at a collection centre near you with the form we send. The stool and DNA kits are posted to you. DEXA and VO2 are booked at a partner clinic near you. Everything runs remotely.
How long until results come back?
Blood, DEXA and VO2 are usually back in a day or two. Stool is around two to three weeks and DNA three to four. Referrals go out within 3 to 5 business days of onboarding and the full set is typically in within 15 to 20.
On Decode, why do I buy my own blood test?
It keeps the price at $2,000 + GST and it lets you use any Australian laboratory in your own name. We recommend i-screen's Platinum Health Test, which covers 76 of the 82 markers we use. You upload the report and the app reads every marker against the CYORA optimal ranges.
Do I get a score for my DNA?
No. DNA is read gene by gene, never scored. Your blood is scored marker by marker against the CYORA optimal ranges.
Can I add extra tests?
Yes. Anything beyond your program is arranged with the team at your own cost, and whether it is useful is Dr Dan's call.
Pricing And Payment
How much is it?
Decode is $2,000 + GST, paid once. Blueprint is $6,000 + GST. Elite is $20,000 + GST for twelve months. VIP is $50,000 + GST for twelve months, or $15,000 + GST for a three month block. Every figure is before GST, and 10% GST is added when you pay.
Is there a couple price?
Yes for Elite only, at $30,000 + GST. Decode, both Blueprints and VIP are solo only.
Is there a payment plan?
Three ways. A CYORA plan at checkout, which adds 20% to the pay-in-full price and shows you both numbers before you commit. Procuret, a finance provider: they pay CYORA in full and you pay Procuret over the term, and you need an ABN for that. Or, if you have no ABN, a direct no-ABN plan we run ourselves - a deposit today then a fixed monthly amount, no finance partner involved.
Can I pay by bank transfer?
Yes. BSB 084 034, account 249002466, CYORA Pty Ltd, ABN 59 649 153 935. Use the reference PPP-SURNAME with your surname so we match it straight away.
Is it tax deductible?
Many of our clients invoice it through their company as consulting. I cannot give tax advice, so check with your accountant, and we will provide whatever invoice they need.
If I start small, do I lose that money when I step up?
No. Everything you pay on Decode comes off any later CYORA program, with no time limit, used once. Blueprint to Elite is the difference, and Elite to VIP is the difference.
Getting Started
What happens after I pay?
You land on the onboarding page, sign the agreement, and the referrals and kits go out. On Blueprint, Elite and VIP your first consult with Dr Dan is booked once your results are in. On Elite you are in the community from the day you sign.
When do I get access to the App?
As soon as onboarding is done. You sign in at app.cyora.com.au and your labs, protocols and schedules build out from there.
Is there a cooling-off period on Decode?
Yes. 48 hours after the signed agreement, and then CYORA orders your DNA test and the kit is posted to you.
What To Expect
How much time does it take each week?
On Elite there are three group calls a week, all recorded, a monthly dietitian call, Dr Dan every two months and a quarterly strength and conditioning consult. The rest is the training and eating you would be doing anyway, pointed in the right direction.
Will Dr Dan read my results?
On Blueprint, Elite and VIP, yes. He reads the full picture and walks you through it on your consult. On Decode the app reads them and there are no consults.
What if my results are not moving?
On Elite and VIP the retests are built in through the year, so it is seen early and the plan is adjusted. Elite has unlimited protocol revisions.
Can you tell me what my results mean, or what I should take?
That is Dr Dan's call, never mine. I will get your question to him.